Frequently Asked Questions About Syd Scoots
How do I rent a scooter from Syd Scoots?
To rent a scooter from Syd Scoots, simply download our app, available in both iOS and Android. This app is essential for locating, unlocking, and managing your scooter rental.
Locate and Unlock a Scooter
Open the app to find available scooters nearby. Once you’ve located a scooter, scan the QR code on its handlebars using the app. Follow the on-screen prompts to unlock the scooter. When the display lights up, you’re ready to ride!
What is your policy on returns and refunds?
At Syd Scoots, we understand that plans can change, and that’s why we have a flexible return and refund policy. If you need to cancel or modify your rental, please let us know as soon as possible, and we’ll work with you to find the best solution. In most cases, we’re able to provide a full or partial refund, depending on the timing of your request.
How old do you have to be to ride an e-scooter?
Riders must be 16 years or older.